Introduction

Nairobi Gift Express (\we\, \our\, \us\) values your privacy. This policy outlines how we collect, use, and protect your information when you use our website and services.

Information We Collect

• Personal Information: Name, email address, phone number, shipping address, and payment details.
• Non-Personal Information: Browser type, device information, and browsing patterns through cookies and similar technologies.

How We Use Your Information

• To process and fulfill your orders.
• To improve our website and services.
• To send promotional emails and updates (you can opt out at any time).

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons with special access rights.

Cookies

We use cookies to enhance your experience on our site. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some features will be disabled.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page. The policy was last modified on [Date].

Terms and Conditions

Introduction

Welcome to Nairobi Gift Express. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions.

1. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

2. Product Information

We strive to ensure that all product descriptions and pricing are accurate. However, we do not warrant that the descriptions or other content available on the site are error-free.

3. Orders and Payments

By placing an order, you agree to pay the stated price for the product. We accept various payment methods, and you will be charged upon placing the order.

4. Shipping and Delivery

We aim to deliver your order within the estimated delivery time; however, delays may occur due to unforeseen circumstances. Delivery charges and timescales vary depending on the destination and shipping method chosen.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return it within 14 days for a refund or exchange, provided the item is in its original condition. Custom-made or personalized items are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Nairobi Gift Express and protected by copyright laws. You may not reproduce or distribute any content without our written permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you for any claim arising out of or relating to these terms shall not exceed the price paid for the product.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

9. Changes to Terms

We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.

10. Contact Us

If you have any questions about these terms and conditions, please contact us at: